Technical Support Apprentice
Salary: £20,540 a year
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Practical skills
- Thirst for knowledge
- Excellent work ethic
Things to Consider
Experience using hand tools, and some kind of mechanical experience would be desirable. You will need to pass an Enhanced Disclosure and Barring Service (DBS) check. Please apply as soon as possible for this role. Should the right candidate be found prior to the closing date, then the vacancy may be closed early. Apprenticeship Assessment and Information Session: Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training, may be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus. This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions. As a new Apprenticeship applicant, you will only have to undergo this process once. If you would like to talk to us about the assessments or if you would need any e
What You'll Do
Launch your career as a Technical Support Apprentice with FNA UK (COMPRESSORS) LIMITED in the UK. Earn while you learn with hands-on training and a nationally recognised qualification.The technical support department within FPS Air Compressors is the pivotal department within the organisation. We assist customers with technical enquiries, remote fault-finding, repairs, and diagnosis on machines. The apprenticeship that we offer will provide an interesting dynamic role where no two days are ever the same.
- Great mix of practical and office-based work.
- Hands-on electrical & mechanical works.
- A very interesting industry, Compressed Air is used by so many different industries.
- Internal training & support by the best individuals in the industry.
The day-to-day tasks within the role include
- Learn the basic principles of compressed air, and how air compressors operate.
- Assist with day-to-day hands-on workshop activity, with electrical & mechanical repairs.
- Assist when able with technical support phone calls, email & administration.
- Assist with updating the technical support library with documents, manuals etc.
- Assist with visits to customer sites to undertake routine services, and repairs
About the Employer
FNA has been professionally and passionately designing, developing and manufacturing the very best in compressed air for over 70 years, guaranteeing our customers quality, reliability and service. We work with a wide range of clients from industrial, automotive, food, medical and professional sectors. Our office is situated in a rural-ish location, so candidates will need own transport due to irregular bus service. Our office is located on the 1st floor and there is a lift in the building.
Future Prospects
Upon successful completion of the apprenticeship, the candidate will have the option to become a full-time employee within the organisation as a Technical Support Engineer and progress to the Level 3.
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