• The company takes in many deliveries of stock from suppliers and the products range from gaming machines, laptops, PCs, computing equipment, such as mobile and desktop/tower workstations and networking equipment. When they arrive, it is ‘all hands to the wheel’ to ensure everything expected has been delivered and in the right quantities and conditions
• You will help with this process
• More detailed evaluation of each product takes place prior to it often then entering a light production process
• You will learn how to test, upgrade and work with many different makes and models of IT equipment
• Defined production procedures will be explained and detailed data will be recorded by you during the process
• You will often carry out software installations and upgrades primarily with Microsoft Windows operating systems
• Many products undertake a refurbishment and renewal process of some sort - you will learn about this, perhaps carry out some of this work or arrange for goods to go to an external processing company
• You will learn all procedures surrounding this
• Preparing individual products for sale and shipment and preparing larger shipments to be sent to Amazon
• You will learn to use the necessary sections of the production flow in-house database control system
• You will often have to be in touch with manufacturers and other processing companies and to arrange warranty repairs or simply to seek technical help to troubleshoot technical problems
• By the time you have successfully completed the apprenticeship, you will be well-versed in many areas and will also have had a fantastic introduction to working in a professional business environment

After completing the apprenticeship, further opportunities will be available to progress within the business, whether on the technical production side or moving to different areas. They are looking to train and retain bright, ambitious and hardworking individuals, people who are keen and committed to ‘getting ahead’, to furthering themselves and their careers.

About you:

• Be hard working, reliable and committed
• Have excellent timekeeping
• A strong interest in IT whether gaming or otherwise, perhaps you have already built your own PC?
• Be enthusiastic, enjoy a challenge, like to solve problems and not to be ‘stumped’! Ask questions as that is the way to learn and to avoid mistakes
• The ability to work effectively and efficiently and to be self-motivated
• Have excellent attention to detail and to be able to follow and implement procedures
• Be friendly and helpful to others and be able to work effectively as part of a team